State Farm® Insurance Agent Melissa Miller

"Penny is so absolutely the best."

"I've been a long time customer of State Farm-since I got my drivers at 16 back in 1974. Mostly auto insurance and life policy's. I recently added homeowners to my coverages. There was a problem with the homeowner's policy after about 2 months in. Penny helped me through the process to a prompt resolution. Good professional service. Thank You Penny!"

"These days it is rare to find good service. Anna was the exception I am happy to say. She was pleasant and knew her job well enough that she gave me all the information I needed and made an arrangement for my future needs. Thank you Anna!"

"This office team, led in my case by Anna, was extremely helpful, gracious, & expedient. We wrapped up a new auto policy, which I needed in a hurry, within a few minutes -- and I was offered a very strong policy at an extremely competitive rate. Love these folks..."

"Local insurance firm with competitive prices and great service. Had all of our insurance needs covered for home, auto, rental houses and umbrella coverage. Really liked the yearly review to understand and adjust our coverage as needed. Penny did a really good job."

"I can't say enough good things about the team at Melissa's office. I transferred to Melissa as my agent of record after having wildly unprofessional experiences with my former agent, and Penny and Anna were quick to assist me and get things straightened out. Penny took the time to speak with me directly to solve various issues, was proactive at every turn, and additionally gave me great advice to consider for future policy adjustments. She has been absolutely wonderful to work with, and I would highly recommend this office to anyone looking for professional, empathetic and knowledgeable agents for support with their insurance policies going forward. Thank you again, Penny!"

"In a world where you can get insurance everywhere and probably cheaper than State Farm, it is the service that matters. Penny and the Melissa Miller agency provides the best service in the industry by far!! I wouldn’t go anywhere else for my insurance needs."

"Lily was amazing. She was friendly, polite and took the time to answer my questions. She made the process very easy and clearly explained each step. I have also spoke with Anna who was fantastic, and took the time to make sure all my questions were answered."

"Everyone knows how difficult and tiring it is to find a suitable insurance company. After several attempts, I decided to try to find luck in State Farm. Agent Anna Koval absolutely deserves the highest respect and the highest rating. Anna patiently and attentively listened to my wishes, paying special attention to details, patiently allocated a lot of time explaining in detail the insurance terminology, which was initially unclear. I wish that Anna's professionalism will not go unnoticed. Thank you State Farm for such a wonderful person."

"Hello everyone, dealing with insurance companies can be like going to the dentist for a rot cannel. I find that things always go smoother when you’re dealing with an agent that comes from the heart and a place of gratitude. In today’s digital world, greed, and corruption a true human is easily alienated. It takes a special persona in an agent to make one feel useful, competent, and belonging. Anna’s kept me around with her understanding and kind words, she is a total asset along with the rest of the staff. Thank you 😊🖖 Tito"

"Anna has been consistently exceptional in her support and responsiveness. Every time I’ve reached out with questions—whether it’s about policy changes, billing details, or special endorsements—she gets back to me promptly with clear, thorough answers. She always provides helpful context and anticipates follow-up questions, making the process smooth and stress-free. Her professionalism, attentiveness, and warm communication style make her a pleasure to work with. I truly appreciate her dedication and reliability!"

"Penny was wonderful helping me help my Mom handle a few things while she moves. Penny was great communicating & staying in contact, following up & making sure everything was handled."

"I love ❤️ working with this office so much! Penny is always so responsive, quick to answer questions, and so efficient about getting my new policies quoted/written! Most other agents don't understand business policies, Penny just is a whiz at fully understanding them! ☺️"

"I cannot put into words my satisfaction with my recent dealings w/Melissa Millers State Farm agency! In particular w/Penny Postlewait. I am a new client to State Farm, challenged by the new era (to me anyway) of computers, electronics etc as I recently lost my wife who handled all that! I have to say Penny has been my lifeline & basic savior in my attempts to navigate. She is not only extremely savvy in her workplace but more importantly, kind, considerate & understanding of an old dog struggling to navigate the process! Giant kudos to not only Penny but to State Farm for employing this awesome human being! Thank You a Million Penny! You absolutely ROCK & made my life much easier! Respectfully, Danny Scott"

"This agency has been a breathe of fresh air after years of dealing with online "agencies". It's nice having good old fashioned relationships with the people who insure you and isn't processed solely by a algorithym. Everyone here is repsectful and they even beat my previous insurance coverage significantly. Also, thank you Anna for your help with everything."

"Such a welcoming office. Penny Postlwait has been BEYOND phenomenal to work with. Answering questions has to be her superpower! Beyond thankful to have found this office !"

"UPDATE: I recently underwent a stressful issue that I was wavering on filing a claim on / I really didn't know what to do. Penny was extremely reassuring and went above and beyond to follow up with me and help me think through options. I'm still a very happy customer! --- I’ve had many positive experiences with Melissa/her team/State Farm over the years. I’m so happy to have an agent with such genuine service"

"Anna was really helpful"

"Today, I had the pleasure of working with Anna. She was such a great help. Professional, knowledgeable, friendly, and helpful. I recommend anyone needing insurance to give Melissa Miller/State Farm a call and ask for Anna!"

"I was referred to Lily Wilson at Melissa Miller's office by several of my motorcycle riding friends. I received a quote for moto, auto, and renters and found a significant decrease in cost and better coverage than my previous insurance. Lily was great to work with. It was a pleasant and seamless transition over to State Farm."

"I always get the best service from my State Farm office. They are quick to respond and are always friendly!"

"I absolutely recommend this office! Lily Wilson went above and beyond to help me out. She was incredibly patient, and thorough in explaining my options, making sure I understood everything clearly. She is so professional and friendly, and she made the entire process really smooth. If you're looking for someone who truly cares about their clients and provides top-notch service, Lily is the one to see! 👍🏻👍🏻"

"Lindsey was GREAT!!! Saved me over $1000.00 bundling all our insurance."

"wonderfully helpful, professional, extra courteous, efficient and expedient in following up with clientele."

"Recently switch over to state farm and it has been a wonderful experience. Anna from state farm has been incredibly helpful with answering any of my questions and resolving any issues!"